Privacy Policy

At Gyloper Travel Agency Singapore, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us, including:

• Name, email address, phone number, and physical address
• Passport information and other travel document details
• Payment information (credit card details are processed securely by our payment processors)
• Travel preferences, interests, and requirements for Singapore trips
• Emergency contact information
• Dietary requirements and special needs for Singapore tours

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited, time spent on pages, and navigation patterns
• Referring website or search query

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, operating, and maintaining our Singapore travel services
• Processing your Singapore tour bookings and transactions
• Communicating with you about your Singapore travel plans
• Personalizing your Singapore travel experience
• Sending promotional materials about Singapore travel, with your consent
• Improving our website and services
• Complying with Singapore legal obligations

3. Sharing Your Information

We may share your information with:

• Singapore Travel Suppliers: Singapore attractions, hotels, tour operators, and other service providers necessary to fulfill your Singapore travel arrangements
• Payment Processors: To complete your transactions securely
• Legal Authorities: When required by Singapore law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. International Data Transfers

As a Singapore-based company, your information is primarily processed in Singapore. If transferred outside Singapore, we ensure appropriate safeguards are in place.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by Singapore law.

7. Your Rights

Under Singapore's Personal Data Protection Act (PDPA), you have certain rights regarding your personal information, including:

• The right to access and correct your personal data
• The right to withdraw consent for use of your personal data
• The right to request deletion of your personal data, subject to legal requirements

To exercise these rights, please contact us using the information below.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Gyloper Travel Agency Singapore
Attn: Data Protection Officer
101 Orchard Road, #10-01
Singapore 238843
Email: [email protected]
Phone: +65 6123 4567